Roger Placer

的评论 Fremont federal credit union

💼 The company's website, fremontfcu.com, is quite ...

💼 The company's website, fremontfcu.com, is quite user-friendly and easy to navigate. It provides all the necessary information about the services they offer. However, I found that their customer service was not up to par. I had some issues with my account and had to contact them multiple times for assistance. The response time was slow, and I was put on hold for a long time. When I finally spoke to a representative, they were not very knowledgeable or helpful in resolving my problem. I felt a bit frustrated with the overall experience. On the positive side, their online banking system is efficient and convenient, allowing me to access my accounts and make transactions easily. Overall, I would rate my experience with the company as average. They have potential to improve their customer service to provide a better experience for their clients. 👍