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Grace Millette

7 几个月前

I recently had the opportunity to work with a smal...

I recently had the opportunity to work with a small accountancy firm for my tax filing needs, and overall, my experience with Arthur Hamilton Accountancy was satisfactory. The website, arthurhamilton.co.uk, provided clear information about their services and team members.

The staff at Arthur Hamilton seemed knowledgeable and were able to answer my questions promptly. However, I found their response time to be a bit slow at times, which caused a minor inconvenience. Additionally, while their pricing was competitive, I did feel that their services lacked a certain level of personalization compared to other firms I have worked with in the past.

The online platform they offered for uploading and managing documents was convenient and user-friendly. Their attention to detail in preparing my tax documents was appreciated, although I felt that their communication throughout the process could have been improved.

In conclusion, my experience with Arthur Hamilton Accountancy was average. While they provided the necessary services competently, there were small areas where they could have improved to enhance the overall customer experience.

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