Chris Simokat

的评论 Balfour beatty rail - australi...

As a customer, I recently had the opportunity to i...

As a customer, I recently had the opportunity to interact with BBRail Australia and overall, my experience was average. The company's website, bbrail.com.au, was easy to navigate, providing relevant information about their services and portfolio. However, I found the website lacking in terms of user-friendliness and visual appeal. The layout could be more engaging and aesthetically pleasing.

In terms of customer service, the company was responsive and helpful. They promptly answered my inquiries, but I felt that some of the staff lacked deep knowledge about certain aspects of their services. It would benefit the company to ensure that all customer-facing personnel are well-informed and able to provide accurate information.

Overall, BBRail Australia is an average company. While their website and customer service could use some improvements, they do offer a range of rail services and have a decent track record in the industry.