Karen Trevathan

的评论 Rockaccess.net

As a customer, I found the website to be decently ...

As a customer, I found the website to be decently organized and easy to navigate. The selection of rock music was quite extensive, offering a wide range of genres and artists. However, the website's design felt a bit outdated and could use a refresh to enhance the user experience. While the customer service was prompt in addressing my queries, I did find the response to be somewhat lacking in detail. Furthermore, the checkout process was a bit confusing, and it took longer than expected to complete the purchase. On the positive side, the prices were reasonable, and the quality of the music downloads was satisfactory. Overall, I would rate my experience with the company as average, with room for improvement in terms of website design, customer service, and checkout process efficiency.