Tommy Miller

的评论 Logitravel group

I recently used this travel company's website to b...

I recently used this travel company's website to book a vacation, and my overall experience was average. The website itself is user-friendly and easy to navigate, with a wide selection of travel options available. However, I found the customer service to be lacking. I had a few questions about my booking and tried calling their customer service line multiple times, but I was put on hold for extended periods or redirected to voicemail. Eventually, I was able to reach someone, but their response was not very helpful. Additionally, I encountered a few glitches when making my payment, which caused some frustration. The prices offered were competitive, but I expected better service for the amount I paid. Overall, my trip went smoothly, but the lackluster customer service left me feeling underwhelmed.