R

Rui Costa

7 几个月前

As a customer of this financial institution, I fou...

As a customer of this financial institution, I found the website to be user-friendly and informative. The layout and navigation made it easy to find the information I needed about their services and products. However, I did encounter some issues with customer service response times and wait times in the branch. It would be beneficial for the company to focus on improving these areas to enhance the overall customer experience. Additionally, the lack of online chat support was disappointing. Overall, the website provided relevant information but the customer service experience fell short of expectations.

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