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Brandi Samaniego

7 几个月前

I recently availed the services of an immigration ...

I recently availed the services of an immigration law firm and had a rather average experience. Though the website was informative and easy to navigate, the communication with the team was not as prompt as I expected. I had to follow up multiple times and sometimes received delayed responses. The lawyer assigned to my case seemed knowledgeable, but I felt that they lacked a personal touch. While the company's fees were reasonable, I would have appreciated more transparency regarding the billing process. On the positive side, they provided a satisfactory outcome to my immigration matter within the expected timeframe. Overall, it was an average experience, and there is room for improvement in terms of communication and client interaction.

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