Phil Hickey

的评论 Bank of america merrill lynch

I recently used the online services of this financ...

I recently used the online services of this financial institution. The website was easy to navigate, and I found the information I needed quickly. However, I felt that the overall user experience could be improved. The layout and design of the website seemed a bit outdated, and I encountered some technical glitches during my visit. The resources and tools for managing accounts were useful, but I would appreciate more personalized features to tailor my experience. Additionally, the customer service response time was a bit slow, leaving me waiting longer than I would have liked for assistance. Overall, my experience was average, and I hope to see improvements in the future to enhance the overall user experience.