Y
Yung Park
I had a mixed experience with River Valley Insuran...
I had a mixed experience with River Valley Insurance. While their policies are comprehensive and the rates are reasonable, I found their customer service to be lacking. There were delays in resolving my queries, and I wasn't always kept informed about the status of my claim. However, once my issues were escalated, the higher-level staff provided better assistance. Overall, there is room for improvement in their customer service department.
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