I recently worked with a mortgage company and foun...
I recently worked with a mortgage company and found their process to be average. While the website was user-friendly and provided some helpful information, I felt that the communication could have been better. The response time to my queries was not as prompt as I had hoped for, and I experienced some delays in receiving updates on my application. Additionally, I found that the range of mortgage options available was limited compared to what I had seen with other companies. Despite these shortcomings, the overall experience was decent. I was able to secure a mortgage that met my needs, and the staff I interacted with were friendly and professional. However, I believe there is room for improvement in terms of communication and the range of products offered.