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As authors of Customer Management: The kiisa Service Cycle, published by Esquire Books, Inc. in 2013, kiisa carefully researched various business cultures, models, economic and social trends, and emotional aspects of today’s workforce. In kiisa style, we are prepared to lead your next training, or conference event because we know how to articulate critical business principles to your staff, or audience. We also know how to effectively convey these principles and motivate people to work harder, and smarter, which will provide stellar outcomes for your events!
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