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Senior care’s first and only Family Communications Manager connects your facility with residents’ families to give never-before-seen insights into family interactions, satisfaction, and care coordination. Through the SafeKeeping portal, families can access patient care records, exchange messages with staff, and be notified of major events. Using new-found insights into how families use patient care data and what specific information they are seeking, the SafeKeeping platform also allows long-term care providers to collect and benchmark family satisfaction feedback from reviews and surveys.
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