I recently hired a security company to protect my ...
I recently hired a security company to protect my residential property, and I decided to give 5-star security inc. a try. Overall, my experience with them was average. The website, 5-starsecurity.com, was easy to navigate and provided all the necessary information, which was a plus. However, I found their customer service to be somewhat lacking. It took a while to get a response to my inquiries, and sometimes, the information provided was not very helpful. The security guards they provided were professional and competent, but there were a few instances where I felt like they could have been more proactive. On the positive side, their pricing was competitive, and they did fulfill their basic responsibilities. In conclusion, while 5-star security inc. fulfilled their obligations, their customer service and proactive approach could use some improvement.