7 几个月前
As someone who enjoys outdoor activities, I recent...
As someone who enjoys outdoor activities, I recently visited their website to explore potential adventure options. The website itself is user-friendly and provides a good amount of information about their offerings. However, I found the booking process to be a bit cumbersome and confusing. The website could benefit from clearer instructions and a more streamlined checkout process. Additionally, the customer service response time was slower than expected when I reached out with a query. While the actual adventure experience was enjoyable, I believe that the company could improve the pre-booking and customer support aspects of their service. Overall, I would rate my experience as average and hope to see these areas addressed for a smoother customer journey.