I recently came across a well-established insuranc...
I recently came across a well-established insurance company based in Portugal. Their website is informative, user-friendly, and provides all the necessary information about their services and products. The company seems to have a good range of insurance options for various needs, which is definitely a plus.
However, my experience with their customer service was average. While they were responsive and addressed my queries, the overall communication could have been more proactive and efficient. It felt like there was room for improvement in terms of promptness and follow-ups.
On the positive side, their pricing seemed reasonable compared to other insurance providers in the market. I appreciate the transparency in their policies and terms, which made it easier for me to understand what I was signing up for.
Overall, I would rate my experience with the company as average. With some improvements in customer service and communication, I believe they have the potential to become a top choice in the insurance industry in Portugal.