I recently used a company to help me with my emplo...
I recently used a company to help me with my employee benefits through their website. I found the website to be user-friendly and easy to navigate, which made the process much smoother. The information provided was clear and comprehensive, allowing me to make informed decisions regarding my benefits package. However, I did encounter a few technical issues while using the site, which was somewhat frustrating. The customer service was generally responsive and helpful in resolving these issues, but the wait times were longer than I would have liked. Overall, the experience was average, as the website functionality and customer service balanced each other out. I would recommend this company to others, but with the caveat that they may encounter some technical hiccups along the way.