I recently used the services of a certain insuranc...
I recently used the services of a certain insurance group and found their website to be informative and user-friendly. The online quote process was straightforward and efficient, and I appreciated the variety of insurance options available. However, I found the customer service to be a bit lacking in terms of responsiveness and personalized attention. It took longer than expected to receive answers to my questions and I didn't feel like my specific needs were fully addressed. Additionally, I encountered some difficulty in navigating through the policy details. Overall, the experience was average, with room for improvement in terms of customer support and clarity in policy information.