Cardea Health Solutions

Cardea Health Solutions 审查

评论 14
4
联系我们
评论 14
过滤器:
评分
语言
种类:
最近的
F
8 几个月前

I appreciate the service provided by Cardea Health...

I appreciate the service provided by Cardea Health Solutions. The staff was professional and knowledgeable, and they addressed all of my healthcare needs. I would definitely recommend them.

J
10 几个月前

I had an average experience with Cardea Health Sol...

I had an average experience with Cardea Health Solutions. The service was alright, and the staff was decent. However, there were some issues with the billing process that took a while to resolve. Overall, it was an okay experience.

S
11 几个月前

The service provided by Cardea Health Solutions wa...

The service provided by Cardea Health Solutions was top-notch. The staff was friendly and attentive, and they made sure all my healthcare needs were met. I would highly recommend their services.

A
1年以前

I had a mixed experience with this company. While ...

I had a mixed experience with this company. While some aspects of their service were great, such as their prompt response times and helpful advice, there were also some issues that I encountered. The billing process was a bit confusing, and it took longer than expected to resolve the problem. However, overall, I would still recommend Cardea Health Solutions.

A
1年以前

I had a decent experience with Cardea Health Solut...

I had a decent experience with Cardea Health Solutions. The staff was friendly and helpful. The only issue I had was with the billing process, which took a bit longer to resolve than expected. Overall, it was a satisfactory experience.

L
1年以前

The service provided by Cardea Health Solutions wa...

The service provided by Cardea Health Solutions was great. The staff were friendly and knowledgeable, and they addressed all of my concerns. I would highly recommend their services to others.

m
3 几年前

Cardea不代表专业价值或客户利益。该门户网站的设计避免了在内政部聚会和要求过渡的顺利进行。我能够...

Cardea不代表专业价值或客户利益。该门户网站的设计避免了在内政部聚会和要求过渡的顺利进行。我能够通过门户网站在线提交多个索赔,并且在这段时间内,索赔部门没有人打电话给我们或给我们发送电子邮件,通知我们索赔不被接受并且在门户网站上做错了。在状态栏上看到索赔为“ PAID”数月后,我打电话跟进并与拒绝与我讨论任何事情的娜塔莎(Natasha)联系在一起,她在电话上非常无礼。能够与另一名员工Sheetal Boodram进行联系-他带领我完成了整个过程。她就是一名模范员工,她在填写索赔和代表的公司的政策时花时间熟练地解释了每个领域。每条指令都记录在电子邮件中,并复制给我的被保险人丈夫。最后一封电子邮件被复制到她的经理Paulesca Romany女士,她缺乏最高水平的职业素养。她不愿意帮助我提出未来的要求和过去的要求,不表示同情或渴望继续提出提出的未来问题。在打给我的电话中评论说,拒绝帮助我的员工正在“做他们的工作”,而协助我的员工正在“违反协议”。那就是当我决定将此事交给主任拉斐尔先生时,拉斐尔先生听了我的全部关切,因此跟进我,并告诉我他没有通过电话与我讨论有关我的健康问题的任何事情。即使我愿意回答任何验证自己的安全性问题。拉斐尔先生也承认他有能力提起我的档案,但拒绝通过电话讨论我的档案。他对这种情况缺乏同情心,没有提出其他建议,我应该给人力资源部门打电话。话虽如此,他拒绝了我的电子邮件,以便我可以联系HR并让所有人都在同一页面上。我在谈话结束时确实问过他心理健康方面的空白,他从没有回应。
这不是我希望继续开展业务的保险公司,也不希望该公司或人员代表我的健康问题。
向前迈进,这可能就是为什么他们在其网站上只进行简短评论的原因。我希望Cardea与未来的业务和受过良好教育的员工保持良好的关系。我对帮助我Sheetal Boodram的员工给予了一颗星的评价。
先生

已翻译
Cardea Health Solutions

Cardea Health Solutions

4