My experience with Chandra Rugs was a bit disappointing. The rug I received had some minor defects, and it took them a while to resolve the issue. However, they eventually provided me with a replacement.
I recently purchased a rug from this company and I am very satisfied with my purchase. The rug looks great in my living room and the quality is excellent.
I had a very average experience with Chandra Rugs. The quality of their products was mediocre and the customer service was just okay. I expected better considering the reputation of the company.
👍 Chandra Rugs is the best! Their rugs are amazing and the customer service is top-notch. I'm really impressed with their quality and design options. 💯
The rugs I bought from them were of great quality. They were delivered on time, and I loved the design. Definitely worth the money!
Chandra Rugs is simply amazing! Their rugs are stunning and the variety of designs is impressive. The customer service was very helpful and responsive. I highly recommend them! 🌟
I am extremely happy with my purchase from Chandra Rugs. The rug I ordered looks even better in person and it adds a touch of elegance to my home. The service was outstanding as well!
I had a mixed experience with Chandra Rugs. The rug I purchased was beautiful and came with fast shipping. However, the customer service was a bit lacking when I had an issue. Overall, it was an average experience.
👌 My experience with Chandra Rugs was fantastic! I ordered a rug for my bedroom and it exceeded my expectations. The quality is top-notch and the delivery was quick. Very satisfied! 😊
我是亚利桑那州斯科茨代尔（Scottsdale）的设计师陈列室，与数百家家具制造商合作。我再也不会从这家公司购买了。店主钱德拉（Chandra）本人对我不屑一顾。他把错误的地毯寄给了客户，但在我的客户交货时并未发现。因此，由于它已经打开并且现在在我客户的地板上，因此他拒绝处理此问题并将其更换为正确的地毯。不良业务-谨防
已翻译我的室内设计师购买了钱德拉地毯（大约10x14英尺）；它是在十月初至中旬交付给我的房子的，但是由于我的房子仍在装修中，因此我们无法打开地毯（否则地毯会变脏）。我们在11月中旬左右打开了地毯；乍一看看起来不错，但是大约一周后，我们通知我的设计师，羊毛纤维有明显的释放。实际上，我的房子看起来好像有只猫在跑来跑去！这对于地毯的早期寿命显然是正常的。但是，由于这些松散的纤维，我们更加意识到了地毯的问题。我们注意到，有些坦率的区域缺少羊毛，而其他区域的羊毛则与地毯的底部分开。我打电话给钱德拉（Chandra），他刚开始只想和我的设计师讲话，但经过一番努力，他们才允许对话发生。他们要求提供照片，并立即发送给他们。他们查看了照片，并确定这些缺陷是“手工地毯的正常现象”。我不明白那是怎么正常的，因为这些区域看起来像一只流浪狗，缺少外套的一部分！她提出要我退还地毯进行内部检查，但是如果他们不同意（即不同意这些是真实的问题），那么我将负责20％的进货费加上运费（对于一块2000美元的地毯，大约是550美元）。我对他们感到失望，他们没有提供进一步的解决方案。他们重申，我有10天的时间检查地毯（祝您好运，希望在如此短的时间内在尺寸为10x14英尺的羊毛地毯中发现这些问题），并有30天的时间从交货之日起将其退回，这表明我已经完成了这些问题（请注意，缺陷显然是基于制造商的）。我发现这相当侮辱。
我写这些评论是为了表达我对钱德拉地毯的沮丧和失望。毫无疑问，地毯非常好，但是对于价格（2000美元），我希望有更好的客户服务，更重要的是质量要好得多。同样，仅仅因为手工制作并不意味着瑕疵是可以接受的，同样，当它花费那么多时，也不是可以接受的。我原计划再为我的房子买两块地毯，但现在我已经不能依靠它们来提供服务了，我会将业务转移到其他地方，我建议你们都这样做。我将联系佐治亚州的BBB，让他们知道这一事件。
