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P
8 几个月前

I recently had the opportunity to work with a cust...

I recently had the opportunity to work with a customer service outsourcing company, and while my experience was satisfactory, there were a few areas that could be improved. The training provided was thorough and helpful, however, I found that there was some inconsistency in the level of knowledge and expertise among the different agents I interacted with. Additionally, the communication channels were not always as streamlined as I would have liked, leading to some frustration in resolving issues. On a positive note, the company's technology and systems were reliable and effective, making interactions smooth and efficient. Overall, my experience was average, and I believe with some refinement in training and communication processes, the customer service experience could be greatly enhanced.

A
8 几个月前

I recently joined a new organization and I am enjo...

I recently joined a new organization and I am enjoying the experience so far. The work environment is positive and energetic. The management is supportive and encourages professional development. I am excited to see what the future holds with this great company.

H
8 几个月前

I recently started working at a company and I am i...

I recently started working at a company and I am impressed with the overall experience. The work environment is positive and the opportunities for growth are abundant. The management is supportive and the team is collaborative. I am happy to be a part of this amazing company!

P
8 几个月前

Convergys is an incredible company to work for. Th...

Convergys is an incredible company to work for. The work culture promotes collaboration and innovation. The management is supportive and provides guidance for professional growth. I am grateful to have the opportunity to work with such a fantastic team.

A
9 几个月前

👍 Convergys is a great company to work for. The wo...

👍 Convergys is a great company to work for. The work culture is fantastic and the management is always supportive. The company provides various opportunities for professional growth. I am proud to be a part of this company. 👍

Y
10 几个月前

👍 Working at Convergys has been an incredible jour...

👍 Working at Convergys has been an incredible journey so far. The company provides a positive work environment and excellent opportunities for professional growth. The management is supportive and encourages employee success. I am proud to be a part of Convergys. 👍

H
10 几个月前

👍 Convergys is an amazing company to work for! The...

👍 Convergys is an amazing company to work for! The work culture is fantastic and the management is supportive. The company provides great opportunities for professional growth. I am proud to be associated with Convergys. 👍

A
11 几个月前

Convergys is a company that truly cares about its ...

Convergys is a company that truly cares about its employees. The work environment is positive and welcoming. The management is supportive and provides opportunities for growth. I am grateful to work for such a great company.

Q
1年以前

Working at Convergys has been an amazing experienc...

Working at Convergys has been an amazing experience. The company values its employees and creates a positive work environment. The opportunities for growth are abundant and the management is supportive. I am glad to be a part of the Convergys team.

M
1年以前

I had a great experience working with Convergys. T...

I had a great experience working with Convergys. The company really values its employees and provides a positive work environment. The management is supportive and encourages professional growth. I would highly recommend working at Convergys.

D
1年以前

I recently joined a company and I am amazed by the...

I recently joined a company and I am amazed by the overall experience. The work environment is positive and the opportunities for growth are abundant. The management is supportive and the team is collaborative. I am happy to be a part of this amazing organization!

J
1年以前

Joining Convergys has been one of the best decisio...

Joining Convergys has been one of the best decisions of my career. The company provides a positive work environment and values its employees. The opportunities for growth are limitless, and the management is supportive in every aspect. I am grateful to be a part of Convergys.

K
1年以前

👍 Convergys is an excellent company! The managemen...

👍 Convergys is an excellent company! The management is approachable and supportive, and the work culture is fantastic. The company provides ample opportunities for professional growth and encourages its employees to excel. I am proud to be associated with Convergys. 👍

关于Convergys

Convergys 是全球领先的客户体验解决方案提供商。该公司已有 40 多年的经营历史,在为一些世界最佳品牌提供卓越成果方面拥有良好的记录。 Convergys 专注于重新构想 CX 的一切,致力于帮助其客户提供史诗般的体验,从而推动客户忠诚度和业务增长。

Convergys 的主要优势之一是其提供端到端客户体验解决方案的能力。从最初的联系到购买后的支持,该公司提供一系列服务,旨在帮助企业打造无缝、个性化的体验,以满足客户的需求和期望。

Convergys 方法的核心是深入了解驱动客户满意度和忠诚度的因素。该公司的专家团队与客户密切合作,以确定他们现有 CX 战略中的痛点,并开发量身定制的解决方案来正面解决这些问题。

除了其核心 CX 服务外,Convergys 还提供一系列专门的解决方案,旨在帮助企业优化其运营的特定方面。其中包括劳动力管理工具、分析平台和自动化技术,它们可以帮助简化流程并全面提高效率。

Convergys 真正在竞争中脱颖而出的一个领域是其对创新的承诺。公司在研发方面投入巨资,不断探索有助于为客户带来更好成果的新技术和新方法。

这种对创新的关注促使 Convergys 多年来开发了一些真正具有开创性的解决方案。例如,该公司是业内首批采用基于云的技术来提供更灵活、可扩展服务的供应商之一。

总的来说,企业选择 Convergys 作为其与客户体验相关的所有合作伙伴的原因有很多。无论您是在寻找端到端支持还是在特定领域(如分析或自动化)寻找专业知识,这家创新的提供商都能满足您将客户体验战略提升到新高度所需的一切。那么为什么不从今天开始呢?立即联系 Convergys,详细了解他们如何帮助您的企业取得成功!

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