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全方位的服务差。
有人告诉这家公司租了辆车，很好，可以在网上阅读好评。
注册既简单又高效。当我想提车时，问题就开始了。
他们签了我的车，起亚Rio，没有货了，所以他们给了我另一辆车。然而，在一天之内，他们希望将其更改回起亚Rio，因为2个小时后，它已经神奇地可用了。
我被告知他们要来收集和交换车辆之后，我不得不等了收集司机一个多小时。
当我交付里约热内卢时，里程数超过了10万公里，像香烟烟雾一样闻起来。但是，我决定尽最大努力，将汽车清洗干净并购买了空气清新剂。
总体而言，尽管出现了划痕和刮擦，但汽车仍处于良好的运行状态。
此后，每月开始从我的银行收取款项。但是，我从未收到过发票，而不得不反复要求这些发票。
锁定开始时，我问是否有可能搁置合同，因为我不会开车上班或去任何地方。毫无疑问，我被告知，这是不可能的，而且汽车租赁公司正经历着艰难的时期。但是，他们的确给了我每月租金10％的折扣。
我很同情我与之交谈的人，但是到目前为止，在总体上没有给客户留下深刻印象的客户服务经验之后，我决定考虑其他租车选择。
最后的侮辱是在炎热的日子里开车后，空调停止工作。我向快速汽车的联系人询问有关此问题的帮助，然后再次获得一个拨打电话的号码，没人回答。
在这种温度下拥有没有空调的汽车是不可行的。
毕竟，我安排了这辆车的回收工作，现在将其租到其他地方。
我已多次通过电话和电子邮件与该公司联系，以查明我的存款何时被退还。我还没有一个答复。
2 **是一开始的快速高效的服务，但是该公司的客户服务绝对糟糕。
Emirates National Group (ENG) 是阿拉伯联合酋长国领先的企业集团，拥有并经营处理各种私人和公共交通工具及其辅助服务的公司。 ENG 高度重视创新、质量和客户满意度，已成为运输行业值得信赖的品牌。
ENG 的主要优势之一是其多元化的公司组合，可满足不同市场细分市场的需求。从豪华汽车租赁到公共巴士交通，ENG 总有一款适合您。该集团的旗舰公司是 Emirates Transport (ET)，为阿联酋的政府机构、学校、医院和其他组织提供安全可靠的交通解决方案。
除了 ET，ENG 还拥有其他几家公司，例如 Emirates Cab（高级出租车服务）、Emirates Logistics（物流和供应链管理公司）、Emirates Driving Institute（迪拜最大的驾校）等等。这些公司中的每一家都独立运营，但有着共同的目标——提供超越客户期望的世界级运输服务。
ENG 的成功归功于其对质量和创新的坚定承诺。该集团大力投资于旨在不断改进其产品和服务的研发计划。例如，ET 最近推出了一个由太阳能驱动的电动巴士车队——这是该地区首创的旨在减少碳排放同时提供可持续交通解决方案的举措。
ENG 擅长的另一个领域是客户服务。该集团了解客户是其业务的核心，并竭尽全力确保客户满意。无论是提供个性化的旅行路线，还是通过专门的呼叫中心提供 24/7 全天候支持，ENG 都会不遗余力地提供卓越的客户体验。
总的来说，如果您正在阿联酋寻找可靠的交通解决方案——阿联酋国家集团是您的不二之选！凭借其广泛的公司组合来满足不同的市场细分市场，再加上它对质量和创新的关注——当您选择 ENG 作为您所有运输需求的合作伙伴时，您可以放心，您将得到最好的！
enguae.com
