Family Matters of Greater Washington 审查

The care provided by them was great. The staff was attentive and compassionate. I would recommend them to others looking for quality care.

I had a positive experience with this company. The staff was professional and caring. They provided excellent care to my family members. I would highly recommend Family Matters of Greater Washington.

The services provided by Family Matters of Greater Washington were exceptional. The staff was caring, and their attention to detail was commendable. I highly recommend them.

👍 The services provided by Family Matters of Greater Washington were excellent! The staff went above and beyond to ensure the comfort and well-being of my loved ones. The care they received was top-notch.

The care provided by this company was satisfactory. The staff was professional, but I felt that there could have been better communication. Overall, it was an average experience.

I had a good experience with them. The staff was attentive and provided quality care. They made sure my loved ones were comfortable and well taken care of.

😄 I had a great experience with Family Matters of Greater Washington. The staff was caring, and the quality of care was excellent. I would highly recommend their services.

😊 I am so thankful for the exceptional care provided by Family Matters of Greater Washington. They truly went above and beyond to meet the needs of my loved ones.

The care provided by this company was great. Their staff was attentive and compassionate. I would definitely recommend them to others looking for quality care.

I had a wonderful experience with Family Matters of Greater Washington. The staff was friendly and professional, and they provided excellent care for my loved one. I highly recommend their services.

The care provided was good, and the staff was professional. However, there were some minor issues that could be improved. Overall, it was a satisfactory experience.

Family Matters 应该更改他们的名字以更好地描述他们的心理和行为健康部门。也许它应该被称为“心理健康费用部门的简历生成器”或“部分同情的部门，心理健康的所有判断”，或者甚至是简短而甜蜜的，例如“心理健康部门的不足”。所有这些都比他们所说的“你富有同情心的废话”更符合家庭事务 (FM) 的互动。

优点

1. 他们接受所有的保险（我呆得这么久的最大原因）。

2. 地铁无障碍。

3. 预约方便。

4.友好的支持人员（服务台人员，进餐口等）

缺点

1. 不一致。在我与 Family Matters 合作的 4 年里，我有 5 个治疗师和 5 个精神科医生，都是因为每个人都离开了（显然是恢复建设）。

2. 治疗师完全缺乏培训和经验。我亲眼目睹了员工没有妥善处理情绪危机中的人。他们不会让某人离开窗台，而是会让你跌倒或推你。 Family Matters 似乎没有一个通用的协议来处理他们的病人的任何类型的危机或紧急情况。

3. Family Matters 不会专业地承担他们对患者的承诺、使命宣言或责任。当我对 Family Matters 博士授权的药物更换产生不良反应时，没有人花时间解决它。不是我一年多的治疗师，不是监督医生（他已经超过 3 周没有给我回电话了！！），不是我被告知接下来要与之交谈的主管（他也没有亲自回电或要求访问）。这是我第一次在家庭事务中遇到如此严重的问题，但它越界了，医疗遗弃可能会产生非常严重的影响。

4. 新的医学处方者是 NP，她在 DVM 的一些顶级医疗项目和设施中拥有令人印象深刻的教育和工作背景，但毫无歉意，态度极端判断，不屑一顾，而且她缺乏，不仅评价还把人当人对待，是我亲身经历过的最差的。她显然对某些精神疾病有先入为主的观念，并且对医学上的患者毫不犹豫。最重要的是，她不诚实。有几次，她的疏忽言论造成了伤害，毫无疑问，被家庭事务的其他工作人员和外部医疗专业人员（如我的药剂师）驳斥。

5. 如果您需要药物，请制定 B 计划（就像我的初级保健医生一样），因为 Family Matters 不尊重医疗自主权。如果您想在用药方面有发言权，请准备好被错误地指控为篡改处方或吸毒成瘾。如果您在 DC 位置遇到 NP 的问题，您将需要等待很长时间才能与她的主管交谈，她的主管每个月只在办公室 4 次。在那一刻，希望他真的回复你的电话。

6. 一些治疗师不专业。从在会议中查看手机到不小心对患者做出判断的任何地方。例如，我的最后一位治疗师承认服用了一些我正在服用的相同药物，并建议我需要利用其他方法来控制我的症状而不是依靠我的药物，因为 *她* 能够戒掉药物一段时间健美/健身比赛，*现在*我也应该下车了。她意识到她遇到了多么可笑，并在我们的下一次会议上“在考虑之后”道歉。

如果您对信任有任何顾虑，期望您的最大利益是优先事项或医疗水平低下的问题，那么像我一样，您最终会对家庭事务感到失望。

我曾尝试从 Family Matters 获取我的医疗记录（完全没有自主权、缺乏专业精神、再次不以患者的最大利益行事），但未成功。

*更新*
家庭事务（Family Matters）前一阵子倒闭了（一点也不奇怪），截至2018年11月仍然关闭。

我有两个年轻人摧毁了我的位置。这是因为他们不喜欢对方，但该机构仍然没有在年轻人之间转换位置。当我向该机构寻求帮助以修复我的住所时，他们告诉我，我每月为他们获得的少量额外收入，应该是在最坏的情况下进行的。我问：“什么额外的钱？”那张小支票足以养活他们。我不得不经历这么多圈套，只是为了让他们进行调查。当我需要他们时，他们没有支持我。再也不。