评论 8
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L
8 几个月前

👌 I approached the Local Government Ombudsman with...

👌 I approached the Local Government Ombudsman with a complaint and they handled it professionally. They listened to my concerns and provided the necessary assistance. I am satisfied with their service. Thank you! 👍

D
9 几个月前

👍 The Local Government Ombudsman is doing a fantas...

👍 The Local Government Ombudsman is doing a fantastic job in handling complaints. They are professional, efficient, and responsive. I had an issue with a local government body, and they helped me get a fair outcome. I am grateful for their assistance. Keep up the good work! 👏

L
1年以前

I had a very positive experience with the ombudsma...

I had a very positive experience with the ombudsman. They provided me with excellent support and guidance throughout the process. The staff was knowledgeable and understanding, and they helped me resolve my issue effectively. I appreciate their dedication to serving the public and ensuring fair treatment. Highly recommended!

F
1年以前

I recently had the opportunity to interact with th...

I recently had the opportunity to interact with the Local Government Ombudsman and I must say it was a great experience. The staff was friendly and helpful, and they handled my issue with utmost professionalism. The process was smooth and efficient, and I received a satisfactory resolution. I would definitely recommend their services to others.

C
1年以前

I had an issue with a local government department,...

I had an issue with a local government department, and the ombudsman was able to assist me in resolving it. The staff was prompt and efficient in handling my case. I appreciate their support and guidance. Thank you!

M
1年以前

The Local Government Ombudsman is doing an outstan...

The Local Government Ombudsman is doing an outstanding job in resolving complaints. They were responsive and efficient in handling my case. I appreciate their efforts in ensuring fairness and justice. Thank you for your support!

R
1年以前

The services provided by the ombudsman were satisf...

The services provided by the ombudsman were satisfactory. They were able to address my concerns and guide me through the process. The staff was helpful and professional. Overall, it was a good experience.

关于Local government ombudsman

Local Government and Social Care Ombudsman 是一项免费服务,为对议会、成人社会护理提供者和一些其他提供地方公共服务的组织的投诉提供最后阶段。作为一个独立机构,他们以公平公正的方式调查投诉,不偏袒任何一方。

地方政府和社会关怀监察员致力于确保人们获得高质量的公共服务。他们孜孜不倦地工作,以确保被地方当局或社会护理提供者冤屈的个人得到正义。该组织已经运作了 40 多年,在此期间,它帮助了无数人解决了他们对当地政府机构的不满。

地方政府和社会关怀监察员的主要特点之一是其独立性。该组织独立运作,不受任何政治或政府影响,确保公平公正地进行调查。这种独立性还意味着监察员可以提出改善公共服务的建议,而不必担心受到当权者的报复。

监察员的职权范围涵盖与地方政府机构和社会护理提供者相关的广泛问题。他们调查有关从市政税纠纷到家庭护理机构问题的所有投诉。他们的目标始终是确保人们获得满足其需求的高质量公共服务。

除了调查个人投诉外,地方政府和社会关怀监察员还与地方当局和社会关怀提供者密切合作,帮助他们改善服务。他们提供有关投诉处理最佳实践的指南,以及有关组织如何更好地满足客户需求的建议。

总体而言,地方政府和社会关怀监察员在确保人们从地方当局和社会关怀提供者那里获得高质量的公共服务方面发挥着至关重要的作用。他们对公平、公正和独立的承诺使他们成为任何认为自己被这些组织冤枉的人的重要资源。

如果您对当地议会、成人社会关怀提供者或提供当地公共服务的其他组织有任何投诉,当地政府和社会关怀监察员将为您提供帮助。他们的免费服务为投诉提供了最后阶段,并确保您的声音被听到。今天就联系他们,详细了解他们如何帮助您解决您的申诉。

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Local government ombudsman

Local government ombudsman

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