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S
6 几个月前

I have been using MIND CTI's telecom billing softw...

I have been using MIND CTI's telecom billing software for a while now, and I must say that it has greatly improved my business operations. The team is highly knowledgeable and always available to provide support when needed. I am very satisfied with their services and would highly recommend them to others.

T
6 几个月前

I am really impressed with the software solutions ...

I am really impressed with the software solutions provided by MIND CTI. Their telecom billing and customer care systems are top-notch and have helped improve my business operations. The team is highly knowledgeable and always available to provide support. I would definitely recommend MIND CTI to anyone in need of efficient and reliable solutions.

K
7 几个月前

👍 I am so impressed with MIND CTI's software solut...

👍 I am so impressed with MIND CTI's software solutions! The team has done a fantastic job in developing robust and user-friendly telecom billing and customer care systems. Their attention to detail and commitment to customer satisfaction is commendable. I have experienced a significant improvement in efficiency and accuracy since implementing their solutions. Keep up the good work!

K
7 几个月前

MIND CTI has been providing exceptional telecom bi...

MIND CTI has been providing exceptional telecom billing and customer care solutions. Their software is reliable, efficient, and user-friendly. The team is highly responsive and always ready to assist whenever I have a query or need assistance. I highly recommend MIND CTI to anyone in need of top-notch solutions.

J
10 几个月前

I've been a loyal customer of MIND CTI for many ye...

I've been a loyal customer of MIND CTI for many years and I must say their services have been consistently excellent. Their software solutions are reliable, efficient, and user-friendly. The team is highly responsive and always willing to go the extra mile to provide support. I have complete trust in their products and highly recommend MIND CTI to anyone in need of telecom billing and customer care solutions.

A
11 几个月前

👍 MIND CTI's software solutions have been a game-c...

👍 MIND CTI's software solutions have been a game-changer for my business. Their telecom billing and customer care systems are easy to use and highly efficient. The team is always responsive and ready to assist with any queries. I am extremely satisfied with their services and would highly recommend them to others in the industry.

J
11 几个月前

I have been using MIND CTI's telecom billing softw...

I have been using MIND CTI's telecom billing software for quite some time now and I am extremely satisfied with its performance. It has helped streamline my billing operations and improve accuracy. The team at MIND CTI is responsive and always ready to assist whenever I have a question or need help. I would highly recommend their software solutions to others in the industry.

S
1年以前

Their services are great! I have been using their ...

Their services are great! I have been using their software solutions for my telecom billing needs and I am very satisfied with the results. The team at MIND CTI is highly knowledgeable and always available to provide support. They have helped streamline my billing operations and improve overall efficiency. I would definitely recommend their services to others in the industry.

R
1年以前

I've been using MIND CTI's telecom billing softwar...

I've been using MIND CTI's telecom billing software for some time now, and I can say that it has greatly improved my business operations. Their software is user-friendly, reliable, and provides accurate results. The team at MIND CTI is highly knowledgeable and always available to help when needed. I highly recommend their solutions to others in the industry.

D
1年以前

I have been a customer of MIND CTI for several yea...

I have been a customer of MIND CTI for several years now, and I must say that their services are simply excellent. The team at MIND CTI is highly professional and responsive, always ready to assist whenever I have a question or need help. The quality of their software solutions is top-notch, and they have consistently delivered on their promises. I highly recommend MIND CTI to anyone in need of reliable and efficient telecom billing and customer care solutions.

D
1年以前

I am really impressed with MIND CTI's telecom bill...

I am really impressed with MIND CTI's telecom billing and customer care solutions. Their software is user-friendly, efficient, and provides accurate results. The team is highly responsive and always ready to assist with any queries. I would definitely recommend their services to others.

T
4 几年前

不错的公司

不错的公司
旧建筑,但新的就像新的内部

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关于MIND CTI

MIND CTI:实时计费和客户服务解决方案的全球供应商

MIND CTI 是全球领先的语音、数据和内容服务实时计费、通话计费软件、调解和客户服务解决方案供应商。该公司从事该行业已超过 25 年,已成为全球服务提供商值得信赖的合作伙伴。

MIND CTI 总部位于以色列,在全球开展业务,在美国、罗马尼亚、印度和中国设有办事处。公司的使命是提供创新的解决方案,使服务提供商能够优化其运营,同时提供卓越的客户体验。

实时计费解决方案

MIND CTI 的实时计费解决方案旨在帮助服务提供商有效地管理他们的收入流。该公司的旗舰产品是 MINDBill 解决方案,它提供了一套全面的功能,包括语音和数据服务的评级引擎;灵活的定价模式;自动开票;交付过程;馆藏管理;和更多。

MINDBill 还提供高级分析功能,使服务提供商能够深入了解他们的业务绩效。有了这些手头的见解,他们可以就定价策略做出明智的决策,或者确定他们需要提高运营效率的领域。

呼叫计费软件

MIND CTI 的通话记帐软件提供有关客户拨打的所有呼入和呼出电话的详细报告。服务提供商可以使用此信息来监控使用模式或识别其网络上的欺诈活动。

该公司的电话计费解决方案与其他 MIND 产品无缝集成,例如 MINDBill 或 MediationZone(下文讨论),为管理电信运营提供完整的端到端解决方案。

调解解决方案

MIND CTI 的 MediationZone 产品旨在帮助服务提供商管理具有多个供应商或技术的复杂网络。它提供实时调解功能,使运营商能够从各种来源(例如交换机或路由器)收集使用数据,然后将其转换为适合计费目的的格式。

MediationZone 支持多种协议,包括 Diameter(用于 4G/LTE 网络)、RADIUS(用于 Wi-Fi)、CDR 文件(用于遗留系统)等,使其成为在管理多样化网络时寻求灵活性的运营商的理想选择。

客户服务解决方案

在当今竞争激烈的市场环境中,客户有许多触手可及的选择——提供卓越的客户服务已变得至关重要。 MIND CTI 非常了解这一点,这就是为什么它提供包括自助服务门户在内的全面客户服务解决方案;票务系统;知识库;聊天机器人等等——所有这些都旨在改善整体客户体验,同时降低与电话或电子邮件等传统支持渠道相关的运营成本。

结论:

总之,MindCTi 提供创新的解决方案,帮助电信运营商优化运营,同时提供卓越的客户体验。他们的产品在设计时考虑到了现代电信运营商面临管理复杂网络、支持新技术和满足需求等挑战的需求不断变化的监管要求。凭借其全球影响力,MindCTi 已成为该领域最值得信赖的合作伙伴之一。如果您正在寻找可靠、一流的计费、客户服务和调解解决方案 - MindCTi 应该成为您的首选!

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