I recently came across a publishing company that c...
I recently came across a publishing company that caught my attention. They have a great variety of books on their website, covering a wide range of topics. The layout of the website is user-friendly and easy to navigate, making it convenient to search for specific titles or browse through different categories. The purchasing process was simple and hassle-free.
However, I did encounter some issues with the customer service. The response time for my inquiries was quite slow, and I found it frustrating to have to wait for assistance. Furthermore, the shipping process took longer than expected, which was disappointing.
Despite these drawbacks, I appreciate the company's effort to offer diverse literature options. If they can improve their customer service and shipping efficiency, they could provide an even better experience for their customers. Overall, I would rate the company as average.