I recently had the opportunity to work with Pegasu...
I recently had the opportunity to work with Pegasus Engineering LLC and overall, my experience was average. The company's website was professionally designed and easy to navigate, which made it convenient to gather information about their services. However, I found their response time to be slow, as it took quite a while for them to get back to me with the answers to my inquiries. Additionally, I felt that the customer service could have been improved. The staff seemed knowledgeable, but lacked enthusiasm and friendliness. On a positive note, the quality of the work delivered was satisfactory. The engineers were competent and completed the project within the agreed-upon timeframe. While I appreciate their expertise, the lack of prompt communication and personalized customer service left me feeling somewhat underwhelmed. Overall, Pegasus Engineering LLC is an average company, with room for improvement in terms of responsiveness and customer experience.