I appreciate the efforts of the Phone-paid services authority team. The website is informative and user-friendly. The customer support team was able to resolve my queries. Overall, a good experience.
Phone-paid services authority is doing a decent job. Their website is informative and easy to navigate. The customer support team was helpful in assisting me. I had a satisfactory experience overall.
I recently came across a company website and found their services to be quite impressive. The information provided was clear and concise. The customer support team was helpful in addressing my queries. Overall, I had a great experience with them.
The services provided by Phone-paid services authority are good. The website offers clear information, and I found the customer support team to be helpful. I would recommend their services.
The services provided are satisfactory. The website is easy to navigate, and the customer support team was able to assist me effectively. I would recommend their services to others.
I found the services provided by Phone-paid services authority to be satisfactory. The website is well-organized, and the customer support team was responsive. I would recommend them.
👍 Phone-paid services authority is a trustworthy company. Their website provides comprehensive information, and the customer support team is quick to respond. I am happy with their services.
The services provided by Phone-paid services authority are decent. The website is easy to navigate, and the customer support team was able to address my concerns. I am satisfied with their services.
I absolutely love the services provided by Phone-paid services authority! 😊 The website is user-friendly, and the customer support team is always ready to assist. I highly recommend them to everyone!
I had an average experience with Phone-paid services authority. The website is okay, but I had some trouble finding the information I needed. The customer support team was helpful, but there is room for improvement.
Phone-paid services authority has been a reliable company. I appreciate their prompt response to my inquiries. The website is informative, and the customer support team is knowledgeable. I am satisfied with their services.
I am satisfied with the services provided by Phone-paid services authority. The information on their website is clear and easy to understand. The customer support team is responsive and helpful. I would recommend this company to others.
电话付费服务管理局：监管英国的高价商品和服务
近年来，电话付费服务越来越受欢迎，消费者可以通过电话账单或预付费账户支付费用来购买商品和服务。然而，伴随这种便利而来的是欺诈和剥削的风险。这就是电话付费服务管理局 (PSA) 的用武之地。
作为 Ofcom 的合作伙伴，PSA 负责监管英国的电话付费服务。这包括高价商品和服务，例如铃声、游戏、竞赛、慈善捐赠和成人内容。通过为供应商制定规则和指南，PSA 确保消费者免受欺诈和不公平行为的侵害。
PSA 成立于 2007 年，是根据 2003 年《通信法》成立的独立监管机构。其使命是通过确保电话付费服务透明、公平并遵守相关法律法规来促进对电话付费服务的信任。该机构还与贸易标准等其他监管机构密切合作，调查有关电话付费服务的投诉。
PSA 的主要职能之一是为电话付费服务提供商发布业务守则。这些准则对定价透明度、客户服务质量、广告实践、内容限制（例如，年龄验证）、计费准确性检查（例如，无隐藏费用）、投诉处理程序（例如，无障碍渠道）等制定了明确的标准。
希望提供高价商品或服务的提供商必须先在 PSA 注册，然后才能在任何平台（例如电视节目）上发布他们的产品。他们还必须在整个运营期间遵守 PSA 发布的所有相关业务守则；否则，他们将面临罚款或吊销执照等执法行动的风险。
PSA 还为消费者提供有关如何安全使用电话付费服务的指南。例如：
- 定期检查您的账单：确保您在支付之前认清账单上的所有费用。
- 仔细阅读条款和条件：了解您要购买的商品、价格以及您的权利。
- 使用信誉良好的供应商：在服务供应商的网站或广告材料上寻找 PSA 的标志或注册号。
- 报告任何可疑活动：如果您怀疑自己被骗或被不公平收费，请立即联系 PSA。
PSA 拥有一支专门的专家团队，负责监控电话付费服务市场并调查任何可能违反其行为准则的行为。该机构还与消费者团体、行业协会和政府机构等利益相关者合作，以确保其监管框架保持相关性和有效性。
总之，PSA 在保护消费者免受电话付费服务市场的欺诈和剥削方面发挥着至关重要的作用。其行为准则为供应商公平透明地运营提供了明确的指导，同时其执法行动阻止了不合规行为。随着越来越多的人依赖手机进行日常交易，拥有像 PSA 这样强大的监管机构来维持对这个不断发展的行业的信任非常重要。
psauthority.org.uk
