评论 12
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A
10 几个月前

Phonon communications pvt ltd provides satisfactor...

Phonon communications pvt ltd provides satisfactory services. I found their website to be user-friendly and their customer support team was responsive. However, there is room for improvement in terms of service quality. Overall, a decent experience.

R
10 几个月前

🙌 Phonon communications pvt ltd is doing a fantast...

🙌 Phonon communications pvt ltd is doing a fantastic job! Their services are excellent and their website makes it easy to find what you need. The customer support team is always ready to assist and provide solutions. Highly recommended! 🙌

K
11 几个月前

The communication services I received were great. ...

The communication services I received were great. I was satisfied with the company's website and their customer support team. They were responsive and helpful in addressing my queries. I would recommend their services to others.

E
1年以前

👍 I had an excellent experience with Phonon commun...

👍 I had an excellent experience with Phonon communications pvt ltd. Their services are top-notch, and their website is user-friendly. The customer support team was extremely helpful and prompt in resolving my queries. Keep up the excellent work! 👍

E
1年以前

Phonon communications pvt ltd is doing a great job...

Phonon communications pvt ltd is doing a great job! Their services are reliable, and their website is user-friendly. The customer support team was helpful and responsive. I would definitely recommend them for communication solutions. Keep up the good work!

J
1年以前

👌 I recently used the services of Phonon communica...

👌 I recently used the services of Phonon communications pvt ltd and I am extremely happy with the experience. Their services are excellent, and their website is easy to navigate. The customer support team was very helpful and addressed all my concerns. Highly recommended! 👌

A
1年以前

I recently used the services of a communications c...

I recently used the services of a communications company and I am quite satisfied with their services. The website was user-friendly and easy to navigate. The customer support team was responsive and helped me with my queries. I would recommend them highly to others looking for reliable communication solutions.

E
1年以前

Phonon communications pvt ltd is an average compan...

Phonon communications pvt ltd is an average company. Their services are satisfactory, but there is nothing exceptional about them. I found their website to be easy to navigate and their customer support team was helpful. However, I expected more from them considering their reputation. Overall, an average experience.

S
1年以前

Phonon communications pvt ltd provides average ser...

Phonon communications pvt ltd provides average services. Their website is decent and the customer support team was responsive. However, I expected more from them in terms of service quality. It was an okay experience, but there is room for improvement.

P
1年以前

Phonon communications pvt ltd is an average compan...

Phonon communications pvt ltd is an average company. I had a satisfactory experience using their services. Their website was easy to navigate, and the customer support team was helpful. However, I expected more from them. They need to improve their service quality to be more competitive.

W
1年以前

👍 Phonon communications pvt ltd is an excellent co...

👍 Phonon communications pvt ltd is an excellent company. Their services are top-notch and their website is user-friendly. The customer support team was helpful in addressing my concerns. Keep up the good work! 👍

K
1年以前

I recently used the services of a communications c...

I recently used the services of a communications company and I am quite satisfied with their services. The website was user-friendly and easy to navigate. The customer support team was responsive and helped me with my queries. I would recommend them to others looking for reliable communication solutions.

关于Phonon communications pvt ltd

Phonon Communications Pvt Ltd:通过智能联络中心解决方案彻底改变客户参与方式

在当今快节奏的世界中,客户参与已成为任何企业的一个重要方面。随着数字渠道和社交媒体的兴起,客户期望对他们的查询和疑虑做出快速有效的响应。这就是 Phonon Communications Pvt Ltd 的用武之地——一家领先的智能联络中心解决方案提供商,使企业能够跨多个渠道与客户无缝联系。

Phonon 提供一系列主动出站和入站参与解决方案,以满足各行各业企业的多样化需求。无论是语音、聊天、电子邮件、短信还是 WhatsApp - Phonon 都能满足您的需求。他们的尖端技术确保每次互动都是个性化的、相关的和及时的——从而提高客户满意度和忠诚度。

Phonon 的主要优势之一是专注于创新。该公司通过利用人工智能、机器学习和自然语言处理 (NLP) 等新兴技术,不断努力保持领先地位。这使他们能够提供高度定制的解决方案,以满足每个客户的独特需求。

Phonon 的另一个突出特点是它对数据安全和隐私的承诺。公司遵守严格的行业标准,例如信息安全管理系统 (ISMS) 的 ISO 27001:2013 认证——确保所有客户数据始终受到保护。

Phonon 全面的联络中心解决方案套件包括:

1) 呼出语音解决方案:包括用于提醒、通知或调查的自动语音呼叫;用于营销活动的个性化语音消息;基于 IVR 的自助服务选项;为网站访问者提供的点击通话服务; ETC。

2) 入站语音解决方案:包括基于呼叫者偏好或历史记录的智能呼叫路由;用于情绪分析或呼叫监控的实时语音分析;高呼叫量的虚拟排队选项; ETC。

3) 聊天解决方案:包括网站或移动应用程序上的实时聊天支持;用于自动响应常见查询的聊天机器人;实时协助的共同浏览选项; ETC。

4) 电子邮件解决方案:包括具有动态内容的个性化电子邮件活动;针对客户查询或投诉的自动电子邮件回复; ETC。

5) SMS 解决方案:包括用于促销或提醒的批量 SMS 活动;用于客户反馈或支持的双向消息传递选项; ETC。

6) WhatsApp 解决方案:其中包括 WhatsApp Business API 集成,用于在客户首选渠道上与客户进行无缝通信。

Phonon 的解决方案旨在实现高度可扩展性和灵活性——使各种规模的企业都能从其专业知识中获益。他们基于云的平台确保客户可以从世界任何地方访问他们的服务,而无需安装任何硬件或软件。这使得部署和管理联络中心运营变得简单且经济高效,同时还提供实时分析和报告功能。

总之,Phonon Communications Pvt Ltd 是客户参与领域的游戏规则改变者。凭借其智能联络中心解决方案,企业现在可以跨多个渠道与客户无缝联系——从而提高满意度、忠诚度和收入增长。因此,如果您希望将您的客户参与策略提升到一个新的水平,Phonon 就是您的最佳选择!

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Phonon communications pvt ltd

Phonon communications pvt ltd

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