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I recently had to file an insurance claim and decided to use the services of this company. The website was user-friendly and provided a lot of information about the claims process. They had a team of experienced adjusters who helped me through the entire process. However, I found their response time to be a bit slow. It took a few days for them to get back to me and sometimes I had to follow up multiple times before receiving a response. On the positive side, they were thorough in reviewing my policy and negotiating with the insurance company. I appreciated their expertise and knowledge. The final settlement amount was fair and I was satisfied with the outcome. Although they could improve on their communication, overall, they were able to handle my claim effectively. 👍