I recently interacted with a local insurance agenc...
I recently interacted with a local insurance agency I found online. The website was easy to navigate, and I could easily find the information I needed. However, I found the customer service to be average. The staff seemed knowledgeable, but I didn't feel like my specific needs were fully understood. The quote they provided was competitive, but I ultimately decided to go with another company that offered a more personalized approach. Overall, the experience was okay, but I believe there's room for improvement in terms of establishing a stronger connection with customers and offering more tailored solutions.