I recently purchased a medical device from this co...
I recently purchased a medical device from this company and found their website to be user-friendly and informative. The ordering process was straightforward, and the product arrived in a timely manner. However, I encountered some difficulties when trying to reach customer service for an inquiry. It took longer than expected to get a response, which was a bit frustrating. 🤔 Overall, the product quality is decent, but the customer service experience needs improvement. I hope they can enhance their communication channels to provide better support for their customers.