评论 9
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J
9 几个月前

👍 I had an excellent experience with Sytel Limited...

👍 I had an excellent experience with Sytel Limited and their website sytel.com. The services they offer are top-notch and the customer support team is very responsive and helpful. Keep up the good work! 👌

R
1年以前

The services provided by this company are great. I...

The services provided by this company are great. I am impressed by their efficiency and professionalism. The website is user-friendly and the customer support team is helpful. Highly recommended.

Q
1年以前

I have been using Sytel Limited services for a whi...

I have been using Sytel Limited services for a while now and I am quite satisfied with their website sytel.com. The company provides great solutions and their customer support is always there to assist. Highly recommended!

C
1年以前

I recently started working with Sytel Limited and ...

I recently started working with Sytel Limited and I must say, their services are average. Although their website sytel.com is easy to navigate, their customer support response time needs improvement. I expected better from them.

关于Sytel Limited

Sytel Limited 是云联络中心软件解决方案的领先供应商。该公司的旗舰产品 Softdial Contact Center (SCC) 是一个多媒体、多渠道、完全混合的平台,可让 CCaaS(联络中心即服务)提供商快速轻松地进行部署。

凭借二十多年的行业经验,Sytel 已成为寻求增强客户参与战略的企业值得信赖的合作伙伴。该公司的软件解决方案旨在帮助组织简化其联络中心运营并提高客户满意度。

SCC 的关键特性之一是它能够无缝处理多个通信通道。无论是语音通话、电子邮件、聊天还是社交媒体互动,SCC 都可以通过单一界面进行管理。这不仅简化了座席的工作流程,而且确保客户在所有渠道获得一致的服务。

SCC 的另一个优势是它在部署选项方面的灵活性。该软件可以根据客户的要求在内部或云端托管。这使其成为各种规模和行业的企业的理想选择。

除了其核心功能外,SCC 还提供多种高级功能,例如预测拨号、IVR(交互式语音响应)、通话录音和报告/分析工具。这些功能使企业能够通过分析呼叫量、等待时间和座席生产力等关键指标来优化其联络中心绩效。

Sytel Limited 以向全球客户提供卓越的客户支持服务而自豪。其经验丰富的专业团队在整个实施过程及以后与客户密切合作,以确保他们从对 Sytel 产品的投资中获得最大价值。

总体而言,Sytel Limited 是一家创新型公司,它通过其尖端的云联络中心软件解决方案(如 Softdial Contact Center (SCC))彻底改变了企业与客户互动的方式。致力于提供以卓越支持服务为后盾的高质量产品; Sytel 已成为当今该领域最值得信赖的品牌之一!

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Sytel Limited

Sytel Limited

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