👩💼 As a customer, I recently used this company's ...
👩💼 As a customer, I recently used this company's services for my mortgage needs. 🏠💰 While their website was user-friendly and informative, there were a few areas that could be improved upon. The application process was relatively smooth and the customer support team was responsive. However, the overall experience felt average. The interest rates were competitive, but not the best available. The loan approval process took longer than expected, and there was a lack of clear communication during that time. Additionally, some fees and charges were not fully disclosed upfront. 💸 On the positive side, the loan officer was knowledgeable and helped me navigate through the process. Overall, I would recommend the company as an option for mortgage needs, but there is room for improvement in terms of transparency and timeliness. ⏰💡