评论 10
过滤器:
评分
语言
种类:
最近的
A
10 几个月前

Voxjar is an amazing company to work with. Their s...

Voxjar is an amazing company to work with. Their software is top-notch and has helped us improve the quality of our customer interactions. The features are user-friendly and the customer support team is always ready to assist. Overall, I highly recommend Voxjar for any business looking to better understand and analyze their customer calls.

L
10 几个月前

We have been using Voxjar for a while now and it h...

We have been using Voxjar for a while now and it has been a game-changer for our business. The software helps us track and analyze our calls effectively. The team at Voxjar is always ready to assist and provide support. Highly recommended!

M
1年以前

👌 Voxjar has been instrumental in helping us impro...

👌 Voxjar has been instrumental in helping us improve our customer experience. Their call tracking software is powerful and provides valuable insights. The software is user-friendly and their customer support team is always available and responsive.

O
1年以前

We have been using Voxjar for months now and it ha...

We have been using Voxjar for months now and it has been a game-changer. The software's analytics have helped us improve our customer service. The team at Voxjar is always available to assist and provide support whenever needed.

E
1年以前

I have been using Voxjar for a while now and I mus...

I have been using Voxjar for a while now and I must say it has exceeded my expectations. The software is reliable and helps me track and analyze my calls effectively. The team at Voxjar is always there to support me whenever I need assistance. Highly recommended!

N
1年以前

🙌 Voxjar's call tracking software has been a great...

🙌 Voxjar's call tracking software has been a great asset for our business. It has helped us gain valuable insights into our customer interactions. The software is user-friendly and the customer support team is always quick to respond and assist.

J
1年以前

Voxjar has been an excellent choice for our call t...

Voxjar has been an excellent choice for our call tracking needs. The software is easy to use and provides all the necessary features to analyze our calls effectively. The customer support team at Voxjar is exceptional and always ready to help.

G
1年以前

👍 Voxjar is simply the best call tracking software...

👍 Voxjar is simply the best call tracking software out there. It provides robust analytics and helps us improve our customer service. The software's interface is user-friendly and the team behind Voxjar is always available to assist with any questions or issues. Highly recommended!

B
1年以前

The call tracking software provided by Voxjar has ...

The call tracking software provided by Voxjar has been a great addition to our business. It has helped us understand our customers better and improve our overall communication. The software is easy to use and the customer support team is always prompt and helpful.

R
1年以前

I recently started using a call tracking software ...

I recently started using a call tracking software for my business and Voxjar has been a game-changer. The software is intuitive and easy to use. I love how it allows me to analyze my calls and gain valuable insights. The customer support team is very responsive and always helpful.

关于Voxjar

Voxjar:通过语音分析、质量保证和呼叫指导彻底改变客户对话

在当今快节奏的商业世界中,客户对话比以往任何时候都更加重要。他们可以成就或破坏公司的声誉和底线。这就是为什么 Voxjar 开发了一种创新的软件解决方案,将语音分析、质量保证和呼叫指导结合在一个易于使用的平台中。

Voxjar 是领先的语音分析软件供应商,可帮助企业改善客户对话。该公司由一群经验丰富的企业家于 2015 年创立,他们认识到需要更好的工具来分析和改善客户互动。

Voxjar 平台旨在通过提供对客户在电话中所说内容的实时洞察,帮助各种规模的企业优化客户对话。凭借其先进的语音识别技术,Voxjar 可以转录通话中说出的每一个词,并对其进行情绪、关键字和其他重要指标分析。

但 Voxjar 并不止于此。该平台还包括强大的质量保证工具,允许管理人员审查合规性问题或其他问题的呼叫。如果员工在某些方面需要改进,呼叫指导功能会提供个性化反馈,帮助他们提高技能。

使用 Voxjar 的主要好处之一是它能够识别客户对话中随时间变化的趋势。通过分析多个渠道(电话、电子邮件、聊天)中的数千个电话,企业可以深入了解客户的需求以及他们喜欢的沟通方式。

例如,如果客户经常在电话中而不是在电子邮件或聊天中提及特定产品功能,这可能表明该功能需要在网站或社交媒体渠道上进行更多宣传。或者,如果客户在高峰时段持续对等待时间过长表示沮丧,但在一天或一周的其他时间却没有——这可能表明在某些时候可能需要更换人员。

使用 Voxjar 的另一个好处是它能够与其他业务系统集成,例如 CRM、营销自动化和帮助台软件。这使企业能够简化跨多个渠道的客户交互,并更全面地了解客户旅程。

Voxjar 的软件还具有高度可定制性,允许企业根据其特定需求对其进行定制。例如,管理人员可以为质量保证审查设置自定义记分卡,或创建用于分析呼叫数据的自定义报告。

除了强大的功能外,Voxjar 还以其卓越的客户支持而闻名。该公司提供一系列培训资源和个性化支持选项,以确保客户充分利用该平台。

总体而言,Voxjar 是一种创新解决方案,可帮助企业实时优化客户对话。凭借其先进的语音分析技术、质量保证工具和呼叫指导功能,Voxjar 提供了推动更好的客户对话和提高利润所需的一切。

已翻译